hi, i am new here. My mother has been had copd about 3 or 4 years ago. She was a heavy smoker and recently forced to quit. She was hospitalized and the doctor refused to discharge her until she had oxygen at home. Someobe at the hospital assisted in getting us set up with s company. Today the company informed us she is not covered for oxygen. They are out of network. She had Humana HMO and rhey said that thry only are contracted for Humanas PPO. They wanted to set a time up to pick up the oxygen.
I called hospital, every place they had that does oxygen supply and none of them take her insurance.
I called the insurance company and they advised she has a 20% coinsurance and that is in or out of network. Yet we can not find a supplier. She decided to try to switch to humana ppo but that it is still 20% coinsurance. Also, will not be effective until January.
She needs the oxygen. Just taking it off in the hospital to eat her oxygen level dropped in yhe 70s and nurses told her she had to leave it on even to eat. I dont know what i am suppose to do. Any advise on how to get her oxygen?