COPD360social FAQ

COPD360social is an online community for individuals affected by COPD, including patients, family members, caregivers, physicians and other healthcare providers. It provides a single online home for these millions of individuals. COPD360social provides our target audience with an engaging and interactive social collaboration environment through which they can have more direct interaction with each other and with the Foundation.

COPD360social provides community members with a comfortable venue to share thoughts and ideas, ask questions, start discussions, read and comment on blogs and communicate with peers, thought leaders and community managers.

Yes. We provide several tutorial videos located here.

The domain (www.copdfoundation.org) will need to be whitelisted in your instance of AdBlock. If you use multiple web browsers (i.e. Internet Explorer, Google Chrome, Mozilla Firefox, etc.), you will need to do these for each one. You can whitelist a domain by clicking on the AdBlock icon in your browser bar (usually shaped like a stop sign with the letters AB) and click options. There you will see a tab titled Whitelisted Domains where you can enter copdfoundation.org. This will have the effect of disabling AdBlock on the COPD Foundation website.

Yes. If a community member sends you a message, a friend request, adds a comment to your question or answer, comments on your idea, etc. you will be notified through the notification and messaging system. You will see the number of messages and/or notifications you have in your user profile menu at the top of the site, the user profile menu located at the left of the site and in your full profile. You will also receive email notifications to the email address you provided in your profile so you can be kept informed even when not logged in to COPD360social.

In addition, members can subscribe to receive a notification whenever a new answer, blog entry, discussion topic, idea, social event or Wiki article is added to the site. Each page has its own subscription link so members can subscribe to content from all areas or just those of interest. Members aren't notified of their own entries, only the items added by other members. Members can however subscribe to receive notifications when members respond to their individual entries. This subscription can be selected when adding a new entry.

You can post a daily update directly in the Activity Feed.

Each community member has their own Activity Feed on their user profile page. By clicking on a community members name you can access their profile. There you can either send them a private message or post to their Activity Feed, amoung other things like send a freind request. You can control the visibility of your post by clicking the eye icon and selecting who can see the post.

When logged in you can simply click the LIKE link located at the bottom of every post and comment.

As community members participate in site activities, they earn badges. All badges on our site fall into one of three tiers: Bronze, Silver and Gold; with gold being the badges that take the most effort to achieve. The most recent badges a member has earned are displayed in their profile and a full list of awarded badges can also be viewed from their profile. See more here.

You can click the Report link that appears under each comment. A COPD360social Community manager will be notified and take appropriate action.

You cannot block a user directly. However, if you feel a community member is not following the guidelines please notify a community manager.

You can remove or update your own comments but cannot remove comments left by others. You can however report comments that you feel are inappropriate or spam by clicking the Report link under each comment.

If you would like to comment on a specific users' comment you can reply directly to their comment. You can also use the @ sign to mention another user in your comment but that will not result in a link to that users profile. We may include that functionality in the future.

You cannot send emial directly out of COPD360social to non-members but you can send emails to all your friends and provide them a link to the COPD Foundation website (http://www.copdfoundation.org). There they can create an account for COPD360social and take part in the discussions.

By clicking on the social icons that you will find at the bottom of the left column of each page (or bottom when viewing on a mobile device) you can share that content on your Facebook, Twitter, LinkedIn or Google+ profile.

The social icons on the right of the page (or bottom when viewing on a mobile device) will simply take you to the COPD Foundation social profile.

By clicking Edit Account you can click the UnRegister button located at the bottom of the form.

You can reset your password by clicking the RESET PASSWORD button on the login form. You will be asked to enter your username and if correct you will receive an email to the email address you set in your profile with a custom link to reset your password.